Privacy Policy

1. Introduction

Welcome to Inspivia. Inspivia is a creative agency operating at the intersection of content, media, culture, and the African creative economy. Our portfolio of projects and properties includes AfroPop and Law, TÁMBAA, The Parlour Tapes, AfroPraz, and the Waylay Comic Series and Audiobook, among others. Our digital platform and website (the “Site”) serve a global audience and offer a range of services, including content subscriptions, event bookings, merchandise, and other commercial transactions connected to our creative projects and properties.

This Privacy Policy explains how Inspivia collects, uses, stores, shares, and protects your personal information when you visit our Site, create an account, make a payment, subscribe to our content, book an event, or otherwise interact with us in connection with any of our creative projects. It also explains your rights in relation to your personal data and how to exercise them.

By accessing or using our Site, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with its terms, please discontinue use of the Site.

2. Who we are

Inspivia is the data controller responsible for your personal information collected through this Site. For any privacy-related enquiries, requests, or concerns, you may contact us at:

Inspivia
Email: hello@inspivia.com
Website: https://inspivia.com

3. Information We Collect

We collect personal information in the following ways:

3.1 Information You Provide Directly

Full name and contact details (email address, phone number) when you register an account, submit an enquiry, or complete a booking.
Billing and payment information, including card details and transaction records, when you make a purchase, booking, or subscription payment through the Site. Payment card data is processed by our third-party payment processors and is not stored directly by Inspivia.
Account login credentials when you create a user account on the Site.
Content and subscription preferences.
Any other information you voluntarily provide when contacting us, submitting forms, or communicating with our team.

3.2 Information Collected Automatically

Device and browser information, IP address, and operating system.
Pages visited, time spent on the Site, referring URLs, and click behaviour.
Cookies and similar tracking technologies, as further described in Section 9 of this Policy.

3.3 Information From Third Parties

We may receive information about you from third-party platforms — such as social media or payment providers — where you have chosen to connect those platforms to your Inspivia account or interaction.

4. How We Use Your Information

We use the personal information we collect for the following purposes:

To create and manage your user account and provide access to our content, services, and creative properties.
To process event bookings, content subscriptions, and payments, and to fulfil your transactions.
To send you transactional communications, including booking confirmations, receipts, and account notifications.
To send you marketing and editorial communications, including newsletters and updates about Inspivia’s projects, events, and releases — where you have subscribed or consented to receive such communications.
To improve and personalise your experience on the Site and across our creative properties.
To analyse Site usage and performance for internal business and product development purposes.
To comply with applicable legal obligations and respond to lawful requests from regulatory or government authorities.
To protect the security and integrity of our platform, detect fraud, and enforce our Terms of Use.

5. Legal Basis for Processing Your Data

Where applicable data protection laws require us to identify a legal basis for processing your personal information, we rely on the following:

Contract: Processing necessary to perform a contract with you or to take steps at your request
before entering into a contract — such as processing bookings and payments.
Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our services, analyzing Site usage, and preventing fraud — provided those interests are not overridden by your rights.
Consent: Where you have given us specific consent to process your data for a particular purpose, including marketing communications and the use of non-essential cookies.
Legal Obligation: Processing necessary to comply with a legal obligation to which Inspivia is subject.

6. Sharing Your Information

Inspivia does not sell your personal data to third parties. We may share your information in the following limited circumstances:

Service Providers: We engage trusted third-party providers to support our operations — including payment processors, email delivery platforms, hosting providers, and analytics tools.
These providers are contractually bound to process your data only as necessary to perform their services and in accordance with applicable law.
Creative and Production Partners: Where necessary for the delivery of a specific Inspivia project or event, limited information may be shared with production partners or collaborators strictly on a need-to-know basis.
Legal and Regulatory Compliance: We may disclose your information where required by law, court order, or where necessary to protect the rights, property, or safety of Inspivia, our users, or others.
Business Transfers: In the event of a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred as part of that transaction, subject to equivalent privacy protections.
With Your Consent: We may share your information with third parties where you have given us explicit consent to do so.

7. International Data Transfers

Inspivia operates globally and your personal data may be transferred to, stored in, or processed in countries outside your country of residence, including countries that may not provide the same level of data protection as your home jurisdiction. Where such transfers occur, we take appropriate steps
to ensure your data is protected in accordance with this Privacy Policy and applicable law, including through the use of contractual safeguards where required.

8. Data Retention

We retain your personal information for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting obligations. The specific retention period will depend on the nature of the data and the purpose for which it is held. When your data is no longer required, we will securely delete or anonymize it.

9. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and support our marketing and content activities. Cookies are small text files stored on your device when you visit a website.

Essential Cookies: Necessary for the Site to function correctly. These cannot be disabled.
Analytics Cookies: Help us understand how visitors interact with the Site so we can improve it.
Marketing Cookies: Used to deliver relevant content and track the effectiveness of our communications.

You may manage your cookie preferences through your browser settings or through any cookie consent tool available on the Site. Please note that disabling certain cookies may affect the functionality of the Site.

10. Your Rights

Depending on your location and applicable data protection laws, you may have the following rights in relation to your personal data:

Right of Access: To request a copy of the personal data we hold about you.
Right to Rectification: To request correction of inaccurate or incomplete data.
Right to Erasure: To request deletion of your personal data in certain circumstances.
Right to Restrict Processing: To request that we limit the way we use your data.
Right to Data Portability: To receive your data in a structured, machine-readable format.
Right to Object: To object to processing based on legitimate interests or for direct marketing
purposes.
Right to Withdraw Consent: Where processing is based on consent, to withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at the details provided in Section 2. We will respond to your request within a reasonable timeframe and in accordance with applicable law. You also have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

11. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include encryption, access controls, and secure data storage practices. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights, we will notify you and relevant authorities as required by applicable law.

12. Children’s Privacy

Our Site and services are not directed at children under the age of 13, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child without appropriate parental consent, we will take prompt steps to delete that information. If you believe we may have collected data from a child, please contact us immediately.

13. Third-Party Links

Our Site may contain links to third-party websites, platforms, or services — including social media platforms, streaming services, and partner sites — that are not operated by Inspivia. This Privacy Policy does not apply to those third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, creative projects, or applicable law. When we make material changes, we will update the effective date at the top of this Policy and, where appropriate, notify you by email or through a notice on the Site. Your continued use of the Site following any update constitutes your acceptance of the revised Policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle
your personal data, please contact us at: